News: bobby london

Why simple customer service is so important and how it effects business decisions and creates loyalty:

By Scott Weldon

Why simple customer service is so important and how it effects business decisions and creates loyalty:
In my vision to go just a little bit further to service and hopefully WOW the customer, I came up with the idea that we would personalize each customers order in a unique way with a simple personalized card and I wanted to also put a piece of candy in with each order to hopefully make someone's day just a little bit better.

Being north of Boston, MA I wanted to work with a local company to supply the candy, simple enough right?? Not so much you would think so but that wasn't the case here is my story and how the events have created me to be loyal to a supplier hands down:

At the beginning of the year I decided I wanted to put a simple thank you in with every order, that being a piece of candy. Being a local guy from north of Boston I wanted to use a MA staple in the candy business called NECCO, I had seen these little packets they make and thought hey that would be perfect to put in with every order and I am using a local MA company. I started my quest with filling out an online contact form (knowing in the back of my head that I would probably not hear back and would have to call). After about a week and really wanting to get this off of my to do list I decided to call, unable to reach a person I left a message stating who I was, what I was looking to do and how I wanted to use a local company. I then proceeded to leave not 2 but 5 voicemail's over the next 2 weeks assuming it may be going to a voicemail black hole I said it was time to change my strategy. I had to take a trip and flew out of Boston Logan airport and decided when I landed I drive right by the NECCO headquarters so I would stop in, talk to someone get the information I needed and that would be perfect. As planned I stopped into there office couldn't find a way in and met a very nice woman in the parking lot who works at NECCO and could tell I was a little lost in trying to get in. I explained my story to her on how I was trying to contact someone to get information so I could buy product from them to no avail. She very graciously walked me in, made a phone call and came back to me and said all the sales and marketing people are in there big meeting and if she could take my card she would get it to the correct person and even gave me the name and extension to the Chief Sales and Marketing Officer of the company feeling bad that I had not received a call back. I thought to myself maybe I was wrong, this woman was very nice, helpful and now sent me to the top- very cool. Over the next 2 weeks I left 6 voicemail's for this person and never received a call or email. I know most people are thinking I would not have left that many voicemail's but now I was really pissed off and so disappointed in this company that I was doing it for sport at that point. 

Needless to say this story does end well, I then called Smarties a person answered the phone I was able to tell her what I was trying to do and why. She thought that was an incredible idea and was so happy I thought of Smarties. Now I have ordered thousands and thousands of packets of Smarties and I will be a loyal customer till the end. The side effect of the great customer service (I really wish I remembered the name of woman I spoke too I would like to thank her) is that I tag Smarties in every post, will promote them any chance I get and really want to say thank you, thank you for answering that phone and helping the little guy out.

What you see in the picture is a customers photo of a delivery they received from us this month www.nogginwear.com

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Why should you put your logo on an embroidered hat?

By Scott Weldon

Why should you put your logo on an embroidered hat?
You want your brand to stand out even more than before? Embroidered hats can help you billboard your employees and brand supporters in a very affordable and effective way. By having your custom hats embroidered with your business logo, you can expand your brand awareness through personalized promotional marketing. Your brand is personal and special and there is no better way to let your customers and employees know your brand is special than suiting them up with stylish hats or apparel that advertises your business brand

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Establish Brand Recognition with Custom Hats/Apparel

By Scott Weldon

Establish Brand Recognition with Custom Hats/Apparel
The more times your customer sees your logo, the more likely they will remember your company. Custom logoed hats/apparel is great for increasing impressions, whether it is at your place of business, in the grocery store or on the golf course. It is one of the best ways to advertise your business, and is something that is not always viewed as advertising.

Custom apparel leaves a softer, but sometimes more powerful impression than traditional advertising. While many people are often turned off by advertising efforts, branded apparel is generally not interpreted as advertising, as it helps identify your employees in the field or in your store. This less intrusive way of promoting your business is effective and affordable. 

Each business is different, but there are countless varieties of custom apparel options available

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New England Patriots Tom Brady uses Hats to Make Decision

By Scott Weldon

New England Patriots Tom Brady uses Hats to Make Decision
Hats are just hats…. Or are they the mechanism for making major decisions? New England Patriots quarterback, Tom Brady uses hats in a recent video on Facebook to make the ever life changing decision to select a second social media account. Brady lined up the hats as if doing a mock draft baiting viewers as to which social media platform to next choose, as fans anxiously awaited the tense moments hoping that their favorite platform was chosen Brady finally ended the wait choosing Instagram, bravo great choice. 

Hats have so many uses- covering a noggin, fashion, lifestyle and now we can add to that list at Nogginwear making big decisions. 

http://www.foxsports.com/nfl/story/tom-brady-uses-hats-to-pick-instagram-as-his-next-social-media-platform-video-010717?cmpid=feed:-sports-CQ-RSS-Feed

http://www.cbssports.com/nfl/news/watch-tom-brady-wig-out-as-he-announces-that-hes-created-an-instagram-account/

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Nogginwear Success on Kickstarter - Launches First & Only Limited Edition Hat Subscription

By Scott Weldon

Nogginwear Success on Kickstarter - Launches First & Only Limited Edition Hat Subscription

click HERE for full article

Nogginwear Success on Kickstarter - Launches First & Only Limited Edition Hat Subscription

BOSTON - June 3, 2016 - PRLog -- Nogginwear, the First & Only Limited Edition Hat Subscription is celebrating a successful finish at Kickstarter.com, an online fundraising site, that will now allow Nogginwear to move full steam ahead on creating the limited edition hats.

"We are extremely pleased deciding to use Kickstarter, reaching our goal in just 6 days and ending 135% above our goal," says Mr. Weldon, Co-Founder & CEO. Weldon goes on to describe the process as very user friendly and extremely easy to maintain through updates.

Nogginwear is totally unique and different by not just designing and manufacturing a different premium retail quality limited edition hat each month for monthly hat subscribers but taking it up a notch with Limited Edition Series, the Artist Series, the Food & Cocktail Series and the recently added Hunting Series featuring Facebook icon Hillbilly Weatherman.

Nogginwear has since secured some incredible artists to the list of limited edition artist series hats including: award winning comic book creator, writer Stan Sakai, creator of Usagi Yojimbo; Multiple award winning comic book creator, writer and artist Bill Morrison, known for his comic book series Roswell, Little Green Man and later, Matt Groening brought Bill into the world of the Simpsons as the art director for Bongo Comics. Bill drew the very first Simpsons comic story and he has been involved with nearly every Bongo Comicbook ever since as writer, penciler, inker or supervisor. Groening also had Bill art direct and develop characters for the Futurama show. Nogginwear continues to add to the distinguished list of Artists - soon to be released. The Nogginwear business model and culture is also about giving back through established partnerships with non-profit organizations like the National Cartoonists Society Foundation, which sponsors events like Cartooning for Kids at St. Jude's Hospital in Memphis.


"It's about doing something different and unique while having fun and providing a top quality product and sharing it with our subscribers via Facebook, Twitter and Instagram; not to mention it's a great gift for the hard to buy for person," says Mr. Lambert, Co-Founder and CFO.

Nogginwear's business model is to provide a limited edition uniquely designed, high quality hat for direct to consumer sales. "The concept of a uniquely designed limited edition hat hit us about a year ago while watching family and friends ripping open gifts with sheer excitement not knowing what was inside. Our concept, our passion, is to recreate that feeling of joy and excitement for our hat subscribers each month; we call this hatisfaction," says Mr. Weldon, Co-Founder & CEO.

"I knew if we could succeed on Kickstarter, it would make all this possible, and be on track for a full launch in June," continues Mr. Weldon.

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It's more than just delivering a product it is having your customers want to engage with you.

By Scott Weldon

It's more than just delivering a product it is having your customers want to engage with you.

Delivering the product is the easy part, having the customer want to engage with you is the tricky piece. We have tried to make the experience fun, who doesn't love a personal card and smarties?? Visit www.nogginwear.com to see our limited edition collection. We have tons of very cool artist that we will be working with check it out

 

 

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Bobby London puts his Dirty Duck character on the Nogginwear Limited Edition Artist Hat Series.

By Scott Weldon

Bobby London puts his Dirty Duck character on the Nogginwear Limited Edition Artist Hat Series.

click HERE for full article

Bobby London, Underground/Overground Comic Creator, puts his Dirty Duck character on the Nogginwear Limited Edition Artist Hat Series.

August 12, 2016 (Methuen, MA/Tilton, NH)- Nogginwear, the First & Only Premium Hat Subscription has the honor of adding Bobby London to the amazing line up of artists in the Limited Edition Artist Hat Series.

Nogginwear provides a monthly hat subscription experience of uniquely created premium quality hats for their subscribers. These limited edition offerings take that experience up a notch with the Artist series.

Nogginwear will be making a limited quantity of the Dirty Duck hat and when they are gone they will not be reproduced- a true collector’s item. Watch our Facebook and Twitter feeds for sneak peeks!

London created his sarcastic, cigar-smoking duck at the tender age of 19 while still living  in his native New York in 1969. After many 1960s-style misadventures on behalf of both  the artist and his creation, Dirty Duck became a full- fledged comic strip in 1971, originally published by the Los Angeles Free Press and subsequently in books like Air Pirates Funnies, and The Fabulous Furry Freak Brothers. His duckless work also appeared in underground titles such as Merton of the Movement, Left Field Funnies, Douglas Comics, Facts O’ Life Funniesand El Perfecto Comics. In 1972 London moved Dirty Duck to the original National Lampoon where it ran until that magazine folded in 1993, sometimes concurrently with Playboy, where it ran for almost 40  years.

London won the Jury Yellow Kid Award for Best Artist-Writer, contributed illustrations to The New York TimesOp-Ed page from 1976 to 1981, and wrote and drew the Popeye syndicated daily comic strip for King Features from 1986 to 1992.

One of Bobby’s favorite projects was a comic for kids called Cody which he wrote and drew for 6 years for the original Nickelodeon Magazine. He moved to Hollywood in 2000 and co-wrote and storyboarded episodes of Dexter’s Laboratory and The Powerpuff Girls for Cartoon Network and contributed character designs for King Neptune and Mindy for The SpongeBob SquarePants Movie. He also contributed 10 pages of comics to the Grammy-nominated box set from Rhino Records, Weird Tales Of The Ramones.

The Nogginwear business model is also about giving back through established partnerships with non-profit organizations like the National Cartoonists Society Foundation, which sponsors events like Cartooning for Kids at St. Jude Childrens Research Hospital in Memphis, TN.

“Dirty Duck’s been around forever but there’ a renewed interest in him that I didn’t quite expect. Nogginwear knows and appreciates Dirty Duck and this is the reason I’m having them create a piece of authorized merchandise that is worthy of His Most Epic Fowlness.   I want his fans both new and old to wear this kick-ass hat in his honor.” says Mr. London.

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